英语听力教程4答案

Unit 1 Shopping and Banking Online

Part 1 Getting ready

B: drop shopping mouse feet retailing

street get done third-party online

30% mails Britain gift-buying 50% net period C: Major points Details

1. the site

2. merchant Addresses/phone number/call up

3. Strict safety measures

4.

Part 2 Net shopping under fire

A. delivery delivery

delivery charges

personal information 87%

returning goods 47%

order 35% dispatch 87%

money back two

B. Summary:

convenience choice obstacles complete trust

build consumers’ trust mature payment service

Part 3 Banking at home

A: Outline

1. C: limited opening hours

2. Online banking services

D: getting current information on products

F: ing questions to the bank

3.A: competing for customers

4.A: having no computer at home

B: 1. It is banking through the Internet.

2. “Online banking” offers convenience which appeals to the kind of customer

banks want to keep.

3. Banks most want to keep people who are young, well-educated, and have good incomes.

Part 4 More about the topic

B: English Good Customer Service American Good Customer Service

英语听力教程4答案的相关文档搜索

英语听力教程4答案相关文档

最新文档

返回顶部