英语文秘回答问题
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1) What are the main parts of a business phone call?
A business telephone call is comprised of three components: the beginning introduction, the middle bulk of the call, and the end summing up.
2) What can guide you through the specifics you want to mention when making a business call？
Notes can help guide the secretary through the specifics he/she wants to mention.
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1) What should be included when you take a message for your boss?
The message should include the caller's name, company, telephone number with area code, and a brief message.
2) How to leave a message properly?
When leaving a message, the secretary should speak slowly and enunciate clearly,/ try not to ramble, mumble, hesitate or whisper; / emphasize the phone number ; /prepare, at least in your mind, what you want to say beforehand;/ state your name, your company and your reason for the calls;/ never feel compelled to tell all the messages/ include a
