信函格式 感谢信

accept my gratitude.

Yours sincerely

二、道歉信

（1）I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉！

（2）Please accept our unreserved apologies.请接受我们毫无保留的道歉

（3）I very much regret the inconvenience and disappointment caused.非常抱歉给您带来的不便与失望。

（4）we much regret about the delay in the delivery of your order.对于交货延误，我方深感遗憾。

（5）we apologize for failing to inform you of the delay in time.对于未能及时向贵方通知此次延误，我们深表歉意。

（6）please accept our apologies for sending you the wrong items.非常抱歉，我们发错产品了。 E.g.：

(1)前提：对方订了白色篮球鞋40码1000双，我方发成了红色的。特此道歉，并承诺以后不会在出错。

Dear sir/madam,

I feel terribly sorry for sending the red shoes instead of white shoes ordered by your party. Hereby express our deep sorrow for it and we are going to do our best to make it up to you. We promise that this mistake will not happen again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Yours sincerely

(2)由于我方的失误给对方带来了不便，致以诚挚的歉意并将尽全力改进和满足对方的标准。 Dear Sir.

I am deeply sorry that I have let you down these days. I very much regret the inconvenience and disappointment caused by lack of experience and professional skills.

Please note that I would exert all of my efforts to meet your standards as soon as possible.

No matter whether I could be your assistant in the future, I deeply appreciate for your instruction and patience these days.

Yours sincerely

(3) Dear Mr/Ms,

We are sorry that we cannot send you the catalogue and price list immediately for which you asked in your letter of March 10. Supplies are expected from the printers in two weeks and as soon as we receive them, we will send you a copy.