ePaymentsSolutionsSummary2011

CAPS Research Benchmarking Report

Measuring the Effectiveness and Value of

ePayment Solutions

A benchmarking survey and report from CAPS Research that identifies the benefits and effectiveness

of electronic payment (ePayment) solutions for supply management organizations.

Table of Contents:

Most Use and Benefits of ePayment systems… ............................................................................................ 3 Importance of ePayment solutions to organizational goals and objectives… .............................................. 3 ePayment Program Assessment… ................................................................................................................ 4 Rating the transition from a paper-based system to an automated payment system… .............................. 4 Organizations are rapidly adopting ePayment solutions but paper is still important… ............................... 4 Average dollar value of each transaction… ................................................................................................... 5 Average number of monthly payment transactions… .................................................................................. 6 Rating your ability to pay suppliers electronically… ..................................................................................... 7 Optimizing your Procure-to-Pay (P2P) process… .......................................................................................... 7 Integrating your ERP (or equivalent) with Accounts Receivable (A/R) and Accounts Payable (A/P)… ......... 7 ePayments Providers .................................................................................................................................... 8 ePayments considerations… ......................................................................................................................... 8 Why some companies are not currently using ePayment Systems… ........................................................... 9 Participant Demographics… .......................................................................................................................... 9 Key observations and conclusions… ........................................................................................................... 11