第一章

1．Adapted from Gillian Flynn, "Workforce 2000 Begins Here," Workforce, May 1997,

78-84; and Gillian Flynn, "Bank of Montreal Invests in Its Workers," Workforce, December 1997, 30-38.

2．Lynda Gratton, "The New Rules of HR Strategy," HR Focus, June 1998, 13-14.

3．Richard W. Judy and Carol D'Amice, Workforce 2020: Work and Workers in the 21st

Century, Indianapolis: Hudson Institute, 1997

4．Peter Morici, "Export Our Way to Prosperity," Foreign Policy, Winter 1995-1996, 3.

5．Marc Adams, "Building a Rainbow, One Stripe at a Time," HR Magazine, August 1998,

72-79.

6．Judy and D'Amico, Workforce 2020, 5.

7．Rick Garnitz, "Aging Workforce Poses an HR challenge," ACA News, March 1999, 20-21;

and Carol Patton, "Golden Solutions," Human Resource Executive, August 1998, 63-65.

8．"DOl. Offers Advice on Eldercare Programs," HR Policies & Practices Update, May 30.

1998, 3-4.

9．"HR's Role in Transformation of Work Debated by HR Executives," Human Resources

Report, April 20,1998,418. Thomas A. Stewart, "Taking On the Last Bureaucrats;" Fortune, January 15, 1996, 105-106.

10．Thomas A. Stewart, "Taking On the Last Bureaucracy," Fortune, January 15, 1996,

105-106.

11．Allan Halcrow, "Survey Shows HR in Transition," Workforce, June 1998, 73-80.

12．Bruce R. Ellig, "Is the Human Re-source Function Neglecting the employees?" Human

Resources Management, Spring 1997, 91-95

13．Jennifer Laabs, "Why HR Can't Win Today," Workforce, May 1998,63-74.

14．Robert Galford, "Why Doesn't This HR Department Get Any Respect?" Harvard Business

Review , March-April, 1998, 24-26.

15．Lin Grensing-Pophal, "Taking Your Seat at the Table," HR Magazine, March 1999, 90-94;

and Andrew R. Mcllvane, "Window of Opportunity," Human Resource Executive, June 5, 1998, 36-38.

16．Dave Ulrich, Human Resource Champions, Boston: Harvard Business School Press,

19971.

17．Louis R. Forbringer and Carol Oeth, "Human Resources at Mercantile Bancorp oration,

Inc.," Human Resource Management, Summer1998, 177-189.